For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 530 reviews
11 / 29 / 2022
Baltimore, The United States
The driver was very rude. He called one of our group members "fat".
Customer service is a fundamental aspect of service for our local team. We are sorry if on this occasion there may have been any misunderstandings or misunderstandings. We have already taken note of the comments and will continue to improve in this respect as well.
06 / 29 / 2022
Guatemala
Excellent service Company very good
04 / 24 / 2019
Owings Mills. Md, United States Minor Outlying Islands
Could not find driver Had to use Uber. Had not contact phone number
In your confirmation e-mail is provided our local team's contact. Is very important to enjoy the service to follow instructions explained in your confirmation e-mail.
02 / 04 / 2023
Curitiba , Brazil
Cumpre o prometido Translate this opinion into English.
Fulfill the promised Opinion translated. Show original.
02 / 04 / 2023
Sopelana, Spain
avisamos al aterrizar y tardaron más de dos horas al hotel , recorrido 20 minutos
Hemos confirmado que el conductor os recogió una hora y seis minutos después del aterrizaje de vuestro vuelo, lo cual entra dentro de lo normal teniendo que desembarcar, pasar control de pasaportes, y recoger maletas. Sentimos si, aun así, tuvisteis que estar un tiempo esperando.