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Transfers in Dubai

Our customers' reviews

These are genuine reviews written by our customers. All customers that use our transfer service will receive an email so that they can review the service provided.

Customer scoring

246

Type of traveler

Person traveling alone (15)

Couple (18)

Group of friends (13)

Family with small children (6)

Family with adolescent children (10)

2/Jan/2020

Francisco

Málaga , Spain

Conductor muy profesional Se me olvidó el móvil en el coche y el chofer volvió a entregármelo Un 10 para el conductor. Translate this opinion into English.

Very professional driver I forgot my cell phone in the car and the driver gave me a 10 for the driver again. Opinion translated. Show original.

I travelled with my partner

31/Dec/2019

Pedro Bartolome Sintes Carreras

Alaior, Spain

El taxi no se presento a la hora convenida a las 4.45am ni contesto al teléfono indicado en el bono.

The taxi did not show up at the agreed time at 4.45am nor did it answer the phone number indicated on the voucher.

Sentimos realmente que el servicio no se realizara. Estamos aplicando las medidas oportunas para que esto no vuelva a suceder. Hemos gestionado el reembolso del importe abonado. Translate this opinion into English.

We are really sorry that the service was not performed. We are applying the appropriate measures so that this does not happen again. We have managed the refund of the amount paid. Opinion translated. Show original.

I travelled with teenagers

29/Dec/2019

Jose Luis

Cali, Colombia

Nos toco esperar en el aeropuerto mas de media hora a que llegara el conductor Translate this opinion into English.

We had to wait at the airport for more than half an hour for the driver to arrive Opinion translated. Show original.

I travelled with teenagers

17/Dec/2019

Anonymous

Ciudad De México, Mexico

El transporte nunca llegó. Estaba confirmado con un email del proveedor pero jamás llegó. Tuvimos que conseguir dos taxis para 8 personas que nos trasladara. Pésimo servicio!

The transport never came. It was confirmed with an email from the provider but it never arrived. We had to get two taxis for 8 people to transfer us. Terrible service!

Sentimos mucho que no se pudiera realizar el traslado tal y como estaba previsto. Hemos procedido con el reembolso adecuado. Translate this opinion into English.

We are very sorry that the transfer could not be carried out as planned. We have proceeded with the appropriate refund. Opinion translated. Show original.

I travelled with teenagers

17/Dec/2019

Daniel

Mexico , Mexico

No llegaron por mi, espere 1 Hora u nunca llegaron por mi tuve que pagar taxi

They did not come for me, wait 1 hour or they never came for me I had to pay a taxi

Pedimos disculpas por lo ocurrido. Hemos trasladado tu comentario al proveedor para no descuidar la puntualidad del servicio en el futuro. Se ha procedido con el reembolso correspondiente. Translate this opinion into English.

We apologize for what happened. We have transferred your comment to the provider so as not to neglect the timeliness of the service in the future. We have proceeded with the corresponding refund. Opinion translated. Show original.

I travelled by myself

9/Dec/2019

Anonymous

Barcelona, Spain

A la vuelta, a parte de llegar 30 mimutos tarde, el transferista llevaba el nombre de otros clientes cuando en realidad no tenia q recogerlos a ellos sino a nosotros

On the way back, apart from arriving 30 minutes late, the transfer operator carried the names of other clients when in reality he did not have to pick them up but us

Pedimos disculpas por el retraso inicial del traslado, y la confusión con los carteles de recogida. Se ha procedido con la compensación pertinente. Translate this opinion into English.

We apologize for the initial delay of the transfer, and the confusion with the pick-up signs. The pertinent compensation has been proceeded. Opinion translated. Show original.

I travelled with friends

7/Dec/2019

Sharon Margaret David

Baleares, Spain

Que olvidaron de nuestra reserva y despues de varias llamadas el conductor llego hora y media tarde y sin ningun cartel identificador para poder encontrarnos. Gracias a la ayuda de la Señorita del mostrador de Informacion del Puerto nos hemos podido encontrarnos. Si no fuera por ella nos hubiera tenido que coger un taxi para no perder nuestro vuelo.

That they forgot our reservation and after several calls the driver arrived an hour and a half late and without any identifying sign to find us. Thanks to the help of the lady from the Information desk of the Port we have been able to meet. If it weren't for her we would have had to take a taxi to avoid missing our flight.

Sentimos mucho la incidencia provocada en tu traslado. Hemos transmitido esta información al proveedor del mismo y vamos a realizar un seguimiento de este servicio para comprobar que todo se está haciendo tal y como está estipulado. Translate this opinion into English.

We are very sorry for the incidence caused in your transfer. We have passed this information on to the provider and we will monitor this service to verify that everything is being done as stipulated. Opinion translated. Show original.

I travelled with friends

27/Nov/2019

Rosario Savoca

Messina, Italy

Disguido in partenza, vostro autista non arrivato in orario. Mancanza di indicazioni sul all auto e nome dell'autista

Siamo spiacenti per l'accaduto e abbiamo eseguito il rimborso dell'importo corrispondente. Valuteremo quanto comunicato per poter migliorare il servizio.

I travelled with friends

17/Nov/2019

Anonymous

Calahonda, Spain

Nunca fueron a buscarme, y no atendian a los numeros de telefono proporcionados. Y despues de 1 hora llamando dicen que no estaba en la lista. La persona que atendió almparecer estaba durmiendo. Tuve que ir a mi hotel a las 3 de la madrugada en un taxi.

Sentimos realmente que no se realizara el traslado. Estamos aplicando las medidas oportunas para que esto no vuelva a suceder. Hemos gestionado el reembolso de la reserva.

I travelled by myself

9/Nov/2019

Rafael Gonzalez

Bucaramanga , Colombia

Buen servicio . Gracias ¡¡

I travelled with my partner

6/Nov/2019

Rafael Gonzalez

Bucaramanga , Colombia

Muy puntual, amable . No obstante hubiese preferido un conductor que hable Español .

I travelled with my partner

31/Oct/2019

Edith

Cdmx , Mexico

Reserva 800185 nunca llego el vehículo ni contestaron el teléfono. Deben devolverme el pago por incumplimiento

Pedimos disculpas por que el servicio no se realizara. Atención al Cliente está tratando el caso y dará una respuesta lo antes posible.

I travelled by myself

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